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PAY AS YOU PLAY POLICY

Updated:  August, 2023

The Pay As You Play option is available to adult students who require additional flexibility in their lesson scheduling as they continue their music education.  

Two Pay as you Play Options are available:  PLAY-SCHEDULE or PLAY-FLEX

Lessons are offered every week throughout the Academic Term (September to June) with the exception of:

Thanksgiving Weekend (Saturday-Monday), Christmas Break (2 weeks),

March Break, Easter (Friday-Sunday only),

Spring Showcase Break (following the May performance), June Break 

PLAY-SCHEDULE 

PLAY-SCHEDULE students have a weekly scheduled lesson with any of the LIH teachers (based on teacher availability).  Lessons will NOT be scheduled during designated TUITION PROGRAM times:  3 PM to 8 PM (Monday to Friday).  Lesson times for PLAY-SCHEDULE students are subject to teacher availability on Saturday and Sunday.  TUITION PROGRAM students will have lesson scheduling priority.

PLAY-FLEX  (LESSON CREDITS) (only for students studying with Kati)

PLAY-FLEX students are assigned lesson credits to use at their discretion to provide a completely flexible lesson schedule.  Students are billed for two lesson credits each month from September to May.  For lesson continuity, students should schedule two lessons per month.  However, this lesson option is all about flexibility so it is NOT a requirement Lesson credits are not refundable.  Every effort should be made to use all credits by the end of the school year term in June.  Additional credits are also available at any time. 

 

***The majority of open lesson times are for virtual lessons with occasional in person lessons available.

FEE PAYMENTS

All music, supplementary books, theory books, RCM exam fees and festival fees are the responsibility of the student.

Invoices are sent on the 15th of each month with payment due by the 1st of the following month.  

METHOD OF PAYMENT:   Interac email money transfer (kati@learninginharmony.ca)

15 DAYS OF NON-PAYMENT WILL RESULT IN DISMISSAL FROM THE STUDIO

LESSON REGISTRATION DEPOSIT

A registration deposit of $100 is required as a non-refundable deposit at the time of registration.  This deposit will be applied to the August invoice for the September lesson payment.

To retain your priority as a RETURNING ACTIVE STUDENT:

the lesson deposit of $100 must be received by June 1st.

To complete registration as a NEW STUDENT:

the lesson deposit of $100 must be received within 3 days of registration.

LESSON DELIVERY OPTIONS

There are three delivery options for lessons:  IN PERSON lessons, BLENDED lessons, and VIRTUAL lessons.

Availability of lesson delivery options is dependent on each individual teacher.

*Click here to learn more about our Lesson Delivery Options*

HEALTH AND SAFETY PROTOCOLS

By registering for lessons with LIH, each student and family agrees to adhere to the health and safety protocols placed into effect by LIH for community safety purposes.  Click the links below to view the different policies related to COVID-19.

Current Health Practices and Illness Policy

LESSON CANCELLATIONS

***All cancellations must be made through the online Student Portal***

Lessons may be cancelled by the student six (6) hours before the scheduled lesson with no charge for the lesson. If the lesson is cancelled less than six hours before the scheduled lesson, the full lesson fee will be charged. Kindly give as much notice as possible to facilitate rescheduling for other students.

*If the teacher arrives at the student's home and the student is not available for the lesson, the full amount of the lesson will be charged.

LESSON SCHEDULING

   *There is no guarantee of the following lesson conditions:

          - consistent days or times

          - number of lessons per month

          - method of lesson delivery

 

PLAY-SCHEDULE lessons are on a weekly preset schedule that is arranged by LIH.

PLAY-FLEX lessons are scheduled by the student on the My Music Staff Student Portal Calendar.  LIH is not responsible for unused credits and credits are non-refundable.

   

VIRTUAL LESSON DELIVERY

Learning in Harmony reserves the right to shift to virtual lesson delivery at any time during the studio year.  Depending on the determining factor, this may be for one lesson day, a series of indicated lesson days, or a temporary full-time shift to virtual lessons. 

INCLEMENT WEATHER

Virtual lessons will be implemented in ALL cases of inclement weather as determined by the OSTA (Ottawa School Transportation Authority).  If the OSTA cancels school buses, lessons will AUTOMATICALLY be shifted to a virtual format.  This process ensures the safety of our teachers during inclement weather while ensuring that students do not miss a lesson.  If the virtual lesson is declined by the student, a Student RUBATO lesson will be applied.

ARRIVAL TIMES/TEACHER CANCELLATION

Punctuality is very important to us. However, especially for in-person lessons, there can be extenuating circumstances including traffic, construction, and unexpected inclement weather.  Due to these (and other) variables, lessons may begin within a 15 minute window after the given lesson start time. Lessons will still be given for the full lesson period assigned whenever possible, though we do reserve the right to cancel lessons as necessary.

If the teacher expects to be more than 15 minutes late for the lesson, an email notification will be sent.

In the rare case of cancellation due to severe weather, teacher illness, or family emergency, we will strive to notify you as early as possible.

 

DISCONTINUING LESSONS

Every student stops taking lessons at some point in their music career whether it is 1 year, 5 years, or 20 years into music lessons. Ideally, this decision is made thoughtfully with plenty of discussion between the teacher, parent, and student so that lessons can end on a positive note.

2 weeks notice in writing (via email) is required prior to discontinuing lessons.

Inclement Weather
PLAY-SCHEDULE
Cancelling Lessons
Lesson Scheduling
Teacher Cancellation
Discontinuing Lessons
Lesson Delivery Options
Health and Safety Protocols
PLAY-FLEX
Fee Payments
Registration Deposit
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